Insights

[Following this article, in July 2025, HRI's Assured Delivery Program and processes achieved certification to ISO 9001:2015. see https://hansen-rice.com/insights/implementing-a-quality-management-system] As HRI passed its ISO 9001 Stage 1 Audit in December 2024, we reflected on our quality assurance journey. Like every success story worth sharing, it began with a clear objective, strong commitment from company leadership, and internal champions to push it over the finish line. HRI’s objective was (and is) to operate at the top of industry standards—at a minimum, to hold ourselves accountable to the same level of quality that many of our clients achieved in their facilities.

Automation is altering the way businesses operate, especially in warehousing and manufacturing. Two predominant actors in this rapid tech transformation are Automated Mobile Robots (AMRs) and Automated Guided Vehicles (AGVs). Yes, both technologies are designed to improve efficiency and reduce labor costs, but they serve very distinct functions and applications. Your early planning team should include an unbiased subject matter expert who can guide your selection and procurement process with your long-term business goals and project objectives as the priority.

Will Your Automated System Work as Promised? The rapid ascent of automated equipment promises increased efficiency, accuracy, and cost savings for companies. And yet, our automation team often speaks with decision-makers who look past the promise and hype to answer one urgent question:

Can You Lower Your Total Cost of Ownership (TCO) and Increase Your Return on Investment (ROI)? Is it time? Warehouse efficiency is essential in our fast-paced, high-demand world. However, many facilities are challenged by processes that hinder productivity, accuracy, and safety. When designed and integrated appropriately, an automation solution or Automated Storage and Retrieval System (ASRS) can streamline your operations, improve efficiency, reduce costs, and create a safer workplace.